Delete your Mood8 account.
You can permanently delete your Mood8 account and the data associated with it at any time — or delete just specific items without deleting the whole account. This page covers both, what gets removed, and what may be retained by law.
01 How to delete your account
Choose either method. Both remove your account.
In the Mood8 app
The fastest way — takes about 15 seconds.
- Open Mood8 on your phone.
- Go to Settings.
- Scroll to the Account section.
- Tap Delete account (shown in red).
- Read the confirmation screen. If you have an active Premium subscription, the screen tells you it will be canceled as part of the deletion.
- Type DELETE to confirm you understand this is permanent.
- Tap Delete my account. The app signs out to the welcome screen.
By email
If you can't access the app, or you'd rather do it manually.
- Send an email to support@mood8.app from the email address on your Mood8 account. (Sending from the account address lets us verify you own it.)
- Subject line: “Delete my Mood8 account”. Body can be a single line — no reason required.
- We reply to confirm receipt and complete the deletion within 30 days, usually the same business day.
02 Delete some of your data (without deleting your account)
You don't need to delete your whole account to remove specific data. Anything you created inside Mood8 can be removed individually — the deletion syncs from your device to our servers immediately.
In the app
Each of the following can be deleted directly:
- Habits — individually (Habits → tap a habit → menu → Delete) or by whole package category (Habits → filter chip → Delete category).
- Gratitude entries — Home → Gratitude → long-press an entry → Delete.
- Morning intentions — Home → Intention → long-press an entry → Delete.
- Your comments — inside any challenge, long-press one of your comments → Delete.
- Challenges you created — open the challenge → menu → Delete challenge.
- Your profile photo and bio — Settings → Profile → Photo (Remove) / Bio (clear + save).
- AI Coach conversation — Coach → menu → Clear conversation. Removes every message you sent and every reply from the Coach.
By email
For anything else — a specific data category we haven't covered above, or a bulk request — email support@mood8.app from your account email. We reply to confirm and process the request within 30 days.
03 What is deleted when you delete the whole account
Deleting your account removes the following from our servers:
- Account: email address, name, profile photo, bio, hashed password (or Google Sign-In link).
- Habits + completion history — every habit you tracked and every check-off.
- Mood, energy, and focus check-ins across your whole history.
- Gratitude entries and morning intentions.
- AI Coach conversations — every message you sent and every reply from the Coach.
- Challenge participation — your join history, check-ins, badges, and rank progression across every challenge.
- Comments you posted inside challenges.
- Notification and reminder settings — reminders you configured and the times they were set for.
- All synced Mood8 data that lived on our servers to keep your devices in sync.
Challenges you created
If you created a challenge that other people joined, the challenge itself stays alive so other participants don't lose their progress. Your personal link to it is removed — the challenge shows the creator as [deleted user]. If you want the challenge itself taken down, mention that in your email request.
04 What may be retained, and for how long
A few small things may persist for legal or operational reasons:
- Payment records (Stripe). If you subscribed to Premium, the payment / invoice records for those transactions are retained by Stripe for as long as tax and accounting law requires (typically several years). Mood8 doesn't store card numbers — those live only at Stripe. Any active Premium subscription is canceled as part of the deletion so no further charges occur.
- Server backups. Our rolling encrypted backups may still contain your data for up to 30 days after the deletion, after which they're irretrievably overwritten as the backup window rolls forward.
- Anonymous aggregate statistics. Numbers like "how many habits were completed on the platform this week" may remain in aggregated form. No personal data is retained in these; you can't be re-identified from them.
05 Timeline
Deletion from active systems is immediate for the in-app method — the API deletes the row and its children in the same request. Email requests are processed within 30 days, usually the same business day. Backup roll-off completes within another ~30 days after that.